Frequently Asked Questions

Yes, we currently deliver and install across 25+ cities in India. Enter your pincode at checkout to confirm serviceability.

Yes, you'll receive a tracking link via SMS and email once your order is dispatched from our workshop.

Professional installation is included free with all curtain, blind and motorized curtain orders above a minimum quantity — our team will confirm at the time of booking.

Most home installations are completed in 2-3 hours. Larger projects with multiple rooms may be scheduled across two visits.

Standard, ready-made products can be returned within 7 days of delivery if unused and in original packaging. Custom-stitched items are made to order and are non-returnable unless defective.

Approved refunds are processed within 5-7 business days back to your original payment method.

Care instructions vary by fabric — most are dry-clean only. A care label with washing instructions is included with every order.

We recommend an annual motor check, available through our optional AMC plans — reach out to our support team to enrol.